TaxiOnn - Careers

Call center operator\dispatcher for online taxi ordering system

Name of Position: Call center operator\dispatcher for online taxi ordering system.
Employment duration: Permanent (with 2 months probation period).
Location: Tbilisi, Georgia, Moscow ave.
Working hours: Shift work, three shifts (night shift included).
Remuneration/Salary: Highly competitive, based on candidate’s experience and skills.
Gender: Female
Age: 20 - 40

Job responsibilities:
The selected candidate will work as team member in the fast-growing company’s call centre. Department focusing on customers support and calls handling.
Candidate will be assigned to:
- Answer to incoming calls;
- Communicate with clients and drivers;
- Take responsibility to make high quality and fast service;
- Manage and resolve customer complaints;

Required qualifications and knowledge base:
- Secondary school degree or higher;
- Some experience in a call center or customer service environment;
- Good knowledge of city;
- Experience in using Google Maps;
- Customer service orientation;
- Organizational skills, attention to details;
- Listening skills, judgment and adaptability;
- Stress tolerance;
- Problem-solving and analytical skills with the ability to clearly communicate and share solutions with fellow team members;
- Strong knowledge of Georgian, English and Russian (both writing and speaking);

Application procedures:
Resumes should be submitted in electronic format (WORD or PDF) to: [email protected]
Please obligatorily write in the Subject field: Call center operator vacancy.
Only short-listed candidates will be invited for interview.
Deadline for submission of resumes: before 20 December 2015.

Company brief profile:
“TaxiOnn” LLC is a startup company in Georgia in terms of delivering taxicab online ordering system, using your smartphone application or web site.

We are not looking just for a staff member, we are looking for members of our team, for friends with dedication, with a sense of belief for what we do and the desire to create something great and useful for our customers.

Driver vacancy

For more information about the driver's vacancy please follow the link.